Privacy Policy

Effective Date: November 18, 2024

At SustainPros Commercial Cleaning, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any details you provide when filling out forms on our website.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on our site.
• Cookies: Data collected through cookies and similar tracking technologies to enhance user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and maintain our services.
• To communicate with you, including responding to inquiries and providing quotes.
• To improve our website and tailor user experiences.
• To send marketing communications, promotional offers, and updates, if you’ve opted in.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with operations such as marketing, analytics, or customer service.
• Legal Requirements: Authorities or regulators, if required to comply with applicable laws or protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Analyze website traffic and user behavior.
• Enhance website functionality and user experience.
• Deliver targeted advertisements based on browsing behavior.

You can manage or disable cookies through your browser settings.

5. Data Security

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request clarification on how your information is being used.

To exercise these rights, please contact us at inquiry@sustainproscleaning.com.

7. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

8. Changes to This Policy

• We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: inquiry@sustainproscleaning.com
• Phone: (317) 721-9031

This Privacy Policy reflects our commitment to safeguarding your personal information while providing you with exceptional cleaning services.